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Receptionist

POSITION TITLE:
Receptionist
DEPARTMENT:
Somerset Family Practice
POSITION:
Carries out job duties and responsibilities under the direct supervision of the Practice Manager. Performs routine clerical duties utilizing knowledge of office practices and technology, medical terminology, hospital and physician office procedures. Responsible for staffing the reception area by routing incoming telephone calls appropriately, scheduling appointments, greeting and registering patients, and processing a variety of information necessary to streamline patient visits and needs. Works with others in a team environment.
TRAINING & EDUCATION:
1. Required:
A. High School Diploma or equivalent (GED)
B. Computer skill proficiency in data entry and keyboarding
C. Strong telephone, interpersonal, organizational, communication and customer service skills
D. Ability to interpret instructions in written and oral form
E. Acceptable Criminal Background Check
2. Preferred:
A. Graduate of medical secretarial program
B. Completion of Medical Terminology course or equivalent experience
B. At least one year office experience, preferably in a medical setting
C. Familiarity with insurances and medical office procedures
D. Experience with electronic health records and related software applications
E. Medical Assistance training


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